Author Archive: Andy

Safe driving

Safe Driving Policy

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Last week I needed to make a return day trip from Paihia to Auckland. Before I’d gotten to Kawakawa I had already counted the vehicle in front of me cross a yellow centre line four times, and seven times over the white lines. Returning from Auckland on Friday afternoon I was minutes behind a head on collision at Kauri just north of Whangarei. It’s sad to say I wasn’t surprised given the poor driving I had witnessed throughout my journey. This wasn’t a young hoon either. It appeared to be an older gentleman in a modern well kept vehicle. Too many people are getting killed and injured on our roads due to drivers inability to stick to the middle of their own lane. Why? Drivers are going too fast, their distracted, their vehicles are unsafe or the simply can’t drive. The reality for most businesses is if you have people on the road, that is the most significant hazard in your workplace*. Keep your team safe on the road with an up-to-date safe driving policy. All drivers whose primary role is driving should complete a defensive driving course.

The HSWA 2015  defines the workplace as anywhere work is undertaken. This means if your workers do any driving for work you have responsibilities under the HSWA. This excludes workers driving to and from work in their own vehicle.

Safe driving policy

  • Workers driving company vehicles, or their own vehicles for work, must follow the requirements of the Land Transport Act. [Company name] acknowledges one of the most significant risks in our workplace is on the road.
  • All company vehicles will be regularly maintained and serviced and have a current WOF/COF and registration. Vehicles, including trailers, must not be used without current WOF. Vehicles must be clean to ensure good visibility, through all windows, tail lights, break lights and indicators must be free of dirt.
  • All drivers must hold an appropriate license. Drivers who require a driving endorsement (for Transport Services Licence holders) must consent to [Company Name] accessing their driver record via TORO. This is a condition of employment. Driver’s license details are retained in the Worker training records.
  • Drivers must conduct themselves on the road in the same way they would be expected to in the workplace. Aggressive driving and any actions which may bring the organisation into disrepute will not be tolerated and disciplinary action may be undertaken.
  • Workers who are required to drive as part of their role must notify the General Manager in the event they receive an infringement notice which may impact on their ability to conduct their work tasks.
  • The use of phones for calling, and navigation is not permitted unless using an approved hands-free system. Drivers must not send or attempt to read text messages when driving, unless through and approved hands-free system.
  • Headlights must be on at all times when driving.
  • Safety belts must be worn in all vehicles where they are available.
  • Driver must adhere to all speed limits, including road works and temporary speed restrictions.
  • Driving while fatigued can be a serious risk. When travelling long distanced drivers must ensure regular breaks are taken and ensure they are well hydrated. If at any time drivers feel fatigued, they should pull over as soon as possible and rest until they feel they are able to safely resume their journey.
  • Smoking is not permitted in company vehicles.
  • Road accidents are a significant risk. Near misses can be defined as any time a driver has taken sudden action in order to avoid an incident. This may include swerving to avoid animals, people or objects, or sudden breaking. Near misses must be recorded in the Accident/Incident/Near miss register. High risk routes should be avoided where possible.
  • Accidents involving company vehicles must be notified to the General Manager immediately.
  • It is the responsibility of the vehicle driver to ensure all loads are appropriately secured.
Why HASANZ

Why use qualified H and S specialists?

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I must admit I let out a wee gasp when I read about the successful prosecution of a health and safety advisor by WorkSafe in New Zealand. It’s a clear warning to all of us in the health and safety industry. The case summary revealed that the advisor had identified significant concerns with the traffic management system with a Contractor client. Despite assurances that these issues would be addressed, six months passed with no action. This ultimately lead to a worker suffering a serious head injury. This incident was entirely preventable, had the advisor followed through on their responsibilities. As a result, the Contractor (Client) was fined $270,000, along with $50,000 in reparations. The advisor was fined $70k and $28k respectively.

WorkSafe emphasized, “Businesses paying for specialist health and safety advice need to know both they and their consultants have responsibilities under the law. You need the right consultant helping in the right way to get the right outcomes for workers.” The Health and Safety Association (HASANZ) serves as a reliable source for professionals who can provide expert advice.

The challenge in hiring any advisor for your business is that you often don’t know what you don’t know. As this case demonstrates, even though the advisor failed to manage the risk, the business was still held accountable. Frustrating I’m sure!

The Health and Safety at Work Act (HSWA) is unequivocal: your business, your responsibility. You depend on the advice of experts, so how can you be sure they are what they claim to be?

Start by hiring an accredited health and safety professional, just as you would a qualified accountant or solicitor. Additionally, ensure they have relevant industry experience. While many tourism operations are low-risk, they are not without risk. With the complexities of the HSWA, GRWM, Transport ACT, Maritime Act, HSNO, FENZ, ……….., it’s crucial to work with advisors who understand the specific needs of the sector. This is especially relevant for activity operators who may subject to the adventure activity regulations.

Check the level of accreditation the practitioner holds. Advisers can be members of associations without actually holding any professional accreditation. This can include NZ Safety Council and affiliate members of NZISM (New Zealand Institute of Safety Management). NZISM has four levels of professional accreditation. Once members achieve professional accreditation, they can apply to become HASANZ registered. NZISM and HASANZ practitioners are bound by a code of conduct, ensuring they maintain professional accreditation and consistently meet industry standards.

Accredited health and safety practitioners may come at a higher cost, but so do good accountants, SEO providers, and media companies. Having spent many years teaching people how to sell travel, I would always emphasize three key selling points: saving money, saving time, and ensuring safety. Somewhere within that triangle, customers find their comfort zone. Actively promoting a robust safety system shows a commitment to visitor safety, and working with accredited health and safety practitioners adds credibility to your system. If you’re making the commitment, be proud and put it front and centre in your business collateral!

In case you were wondering, I’m proud to be HASANZ registered, hold NZISM Professional accreditation, and am certified by IOSH (the Institute for Occupational Safety and Health), a global organization based in the UK.

Read the WorkSafe release here:

Demystifying Health And Safety

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I recently undertook a poll on a small business page. Of the 126 respondents, 70% stated they had no idea what a PCBU is. While I was surprised it was 70%, I can’t say I was shocked. NZ consistently rates as one of the easiest countries in the world to set up a new business. The issue with this is we have a host of business owners who are unfamiliar with their legislated obligations regarding tax law, employment relations and of course health and safety. I am often surprised to meet with owners of established businesses who have little understanding of their obligations under the Act.

While many operators have low risk operations, they shouldn’t be confused with no-risk operations. Unfortunately, there is still very much a ‘she’ll be right’ attitude with many SME’s. As we have seen recently, incidents can happen in an instant and when they do, what you have is what you have (i.e. documented health and safety activity).

The HSWA is very clear, as a business owner it’s your responsibility to know the risks which might be present and how to manage those risks, so they don’t cause harm.  Not having an active safety system in place leaves businesses vulnerable. Guests or workers are more likely to have an incident which leads to lost time injuries, which are particularly difficult to manage in the current employment environment. You are more likely to damage your reputation, and of course there is the possibility of fines, many of which have been quite substantial recently.

I meet many small business owners who genuinely want to do better but are frustrated, overwhelmed and confused by health and safety. They have often had poor experiences investing in health and safety templates thinking this would be an easy fix and find themselves just as confused as when they started.

 If this sounds like you, follow us on LinkedIn as we post a series of articles over the next six weeks to demystify the Health and Safety at Work Act. Topics we’ll be discussing include:

  • Setting the benchmark– What should health and safety look like in your operation. The HSWA requires you to do what an Officer of another PCBU would reasonably do. We’ll discuss resources you can utilise to ensure you are keeping up to speed.
  • How to identify risks in your operation. We discuss the four origins of risk and simple risk analysis techniques you can implement.
  • Using contractors: Many small business owners are under the impression that using contractors discharges them from their responsibilities under the Act, and that’s not the case. We’ll clarify your obligations and how to demonstrate collaboration with other PCBU’s
  •  Emergency Management Procedures. Even with great planning, things can still go wrong, And of course mother nature does what she likes which also presents challenges. We discuss foreseeable events and what you can do to prepare for them.
  • Investigating incidents. When things do go wrong, we need to learn from them. We’ll discuss how to identify causal factors, root causes and how to mitigate risks from reoccurring.
  • Capturing your health and safety evidence. There are some great Apps and software available these days, however, sometimes paper-based systems work better. It’s all about providing the right tools for your team. We’ll discuss how to implement a system which will get your team engaged in our safety system.

This weeks tip: Define your workplace. The workplace is regarded as anywhere work is undertaken. If workers are required to drive for work, then is part of their workplace. This could include sales reps making sales calls, workers going to meetings, or perhaps the maintenance team collecting supplied or equipment. If you have workers who drive for work, you should have a safe driving policy in place. Last year 38% of Australia’s workplace fatalities occurred on the road!

If you’re frustrated, overwhelmed, want to get started, or want to check you are on the right track, get in touch and we’ll see what we can do to help you sleep easier!

What is a SMS?

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Here’s a very helpful and insightful introduction from Civil Aviation. You don’t need to be an aviation operator to use this document.